Returns & Exchanges

At PlantingTree, we want you to be completely satisfied with your new additions; if your plants or garden supplies don't meet your expectations, we offer a straightforward return process to ensure your landscape thrives.

Return Process

• 1.
  Notify Our Team

  Contact our customer support within 5 days of delivery if you notice any issues with your plants or products to initiate a return authorization.

• 2.
  Prepare for Shipping

  Carefully repackage your items in their original nursery containers and shipping boxes to ensure they remain protected during transit.

• 3.
  Attach Your Label

  Affix the provided return shipping label to the outside of the box, ensuring all previous shipping information is covered or removed.

• 4.
  Receive Refund or Credit

  Once our horticulturalists inspect the returned items, we will issue a refund to your original payment method or provide store credit for future planting.